WAY-FINDING FOR ALL
BACKGROUND
Every year, The Boeing Company collaborates with The Live Well Collaborative and University of Cincinnati Master of Design program to conduct a Translational Research course, converting user insights into innovative concepts that Boeing uses to fuel innovation.
The Live Well powers this hybrid academic-professional partnership by connecting real world research and development with the classroom curriculum. My role was to coordinate primary and secondary research, help with concept ideation, and refine physical and digital models.
CHALLENGE
The focus of the project surrounded developing concepts that meet the way-finding needs of passengers with impairments. This included learning the needs of people with auditory, mobility, cognitive, and visual challenges, and developing concepts that can be implemented in Boeing cabins to alleviate difficulties that arise while traveling with a disability.
RESULTS
1. Designed and conducted qualitative research interviews with flight crew and people with various disabilities to teach students how to gather insights and develop opportunity areas.
2. 5 challenge journey maps and personas that illustrate the archetypes of travelers with disabilities and flight crew, leading to innovative brainstorms backed up by research.
3. 7 refined concepts that promote inclusive way finding across all areas of the cabin. Concepts were tested with flight crew and people with disabilities, and presented to Boeing for IP review.
This work is confidential, however I am able to share hard copies in interviews.
The Boeing Company
TIMELINE
15 Weeks
ROLE
Industrial Designer, Project Lead
SKILLS
User Research
Data Visualization
Concept Development
Product Sketching
Storyboarding
Rapid Prototyping
Adobe Illustrator
Adobe Photoshop
Fusion360
Keyshot
Validation Testing