DESIGN    UX/UI    SKETCHBOOK    ABOUT

PATIENT IDENTIFICATION INNOVATION


Conducted design research in collaboration with Innovation Ventures as part of an effort to design a better alternative to the current patient identification methods at CCHMC.




BACKGROUND

The need for improvement was first identified through a Cincinnati Children’s Intermediate Improvement Science Series (I2S2) project aimed at increasing armband compliance. In fall of 2024, Frontline Innovation held its inaugural Innovation Incubator session to develop initial ideas surrounding patient identification. 

The Live Well Collaborative and Frontline Innovation, a team assembled by Innovation Ventures at Cincinnati Children’s to accelerate product development, collaborated to research and test multiple methods of patient identification wearables as a way to improve patient care.

Additional Information




PROJECT SPONSOR
Cincinnati Children’s Hospital Medical Center


TIMELINE 
14 Weeks


ROLE

Senior Designer, Project Co-Lead


SKILLS
User Research
Data Visualization
Concept Development 
Product Sketching
Rapid Prototyping
Validation Testing
Adobe Photoshop
Adobe Illustrator
Procreate
3D Printing

CHALLENGE


The current patient identification bands are not designed for the pediatric world. With kids fidgeting, biting, and having sensory issues, the level of compliance is not as high as needed to maintain CCHMC’s safety standards. This can lead to improper medical care due to lack of identification, a delay in care because of technical difficulties, and patient discomfort due to the frequency of rashes and lesions from wristbands. 

The aim of this project was to research patient and provider pain points, ideate potential avenues for innovation across all different levels of technology, and prototype more pediatric-friendly wearables that can be further manufactured and tested.


RESULTS


   
Defined design requirements that address patient and provider paint points by conducting multiple observation sessions across different units of the hospital.  Interviewed hospital providers to dig deeper into the requirements of patient identification.









    Designed future forward, pediatric friendly concepts that would optimize patient identification without sacrificing patient needs. To ensure product testing with providers and nurses to narrow down direction and address all needs.






                       
50 prototypes developed, testing material, closure types, and wearable form factors to determine optimal wearable identification.
                       
Over 100 insights from providers when conducting initial usability tests to determine look and feel of identification band.



This work is confidential, however I am able to share hard copies in interviews.


    Finalized directions and materials of concepts, designing final form and closure to innovate upon existing patient ID methods. Delivered specs to be manufactured and tested in partnership with CCHMC Innovation Ventures team.





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